Amherst Town Library
Patron Behavior Policy
The Amherst Town Library
supports the rights of all individuals to:
the library without discrimination
friendly, respectful and professional service
free and equal access to information
a clean, comfortable and pleasant environment
the library undisturbed without threat of harm, invasion of property or
their opinions and concerns regarding library materials and services to
appropriate library staff.
order for the library to be used and enjoyed by all patrons the following
guidelines should be observed.
- This policy pertains to behavior in the library building
and on library grounds.
- Many patrons use the library as a place for quiet study.
Patrons should respect the rights of others and not engage in loud
conversations or noisy activities. Inconsiderate use of cell phones will
not be tolerated.
- To ensure the safety of our young patrons, parents are
responsible for the behavior and supervision of their children. (Please
see “Unattended Children Policy”)
- To ensure a clean, comfortable and pleasant environment,
proper use and care of the building and all materials is essential.
Patrons may not deface or improperly remove library materials, equipment
or furnishings, or prevent timely access to library resources through
theft or deliberate misuse of materials.
- No one may interfere with another person’s right to use
the library free of disruption or with the library staff’s performance of
their duties. Examples of disruptive behavior include: use of obscene
language, running, throwing objects, resting feet on furnishings or
equipment, or any activity resulting in loud noise. The Library Staff are empowered to identify
disruptive behavior. Refusal to comply with the reasonable request of
staff members will be considered disruptive behavior.
- Threatening the safety or rights of another person,
violent or disorderly behavior, threats of violence or use of abusive
language, possession of weapons, blocking entrances or interfering with
people entering/ exiting the building are not acceptable.
- Use of alcohol and tobacco is not permitted anywhere in
the library building or on library grounds.
- Solicitation and distribution of non-library materials
is not permitted without the permission of the Library
Director or designee.
Any patron violating the above guidelines
may be denied access to the library by the Library
Director or designee. The library staff reserves the right to contact the
Amherst Police Department for assistance related to the dismissal of a patron.
Patrons whose privileges have been denied
may request a review by the Library
Board of Trustees.